Delivery conditions

In our webshop only consumers with a delivery address within the EU are able to order directly. If you wish to order with a delivery address outside the EU we kindly ask you to send an email to sales@plantcaretools.com .

When you order in our webshop we will ship with French Colissimo postal services with Track & Trace. You will receive 3 e-mails: when posted, when scanned by French Post and on delivery.

All orders will be shipped on the 1st business day after the day you ordered. Within the EU the delivery time will be 5-7 business days.

If you have entered a wrong or incomplete delivery address and the package cannot be delivered, the package will automatically be returned to us. As soon as we have received the package back (this takes 2-3 weeks) we will ask you to provide us with the correct shipping address and we will charge you the shipping costs again.