Delivery conditions

In our webshop only consumers with a delivery address within the EU are able to order directly. If you wish to order with a delivery address outside the EU we kindly ask you to send an email to sales@plantcaretools.com .

When you order in our webshop we will ship with the French standard postal services without Track & Trace to keep the shipment costs limited. If you want to receive your order faster and/or with Track & Trace, please send an email to sales@plantcaretools.com .

All orders will be shipped on the 1st business day after the day you ordered. Within the EU the delivery time will be 5-7 business days.

If you have entered a wrong or incomplete delivery address and the package cannot be delivered, the package will automatically be returned to us. As soon as we have received the package back (this takes 2-3 weeks) we will ask you to provide us with the correct shipping address and we will charge you the shipping costs again.